The Era of Self-Service Automation
The impact of COVID-19 has delivered a clear mandate for IT groups. The fundamental shift in the way organizations and markets must operate, makes self-service a critical part of your transformation strategy. While this is a tumultuous time for organizations across all sectors, investing in effective self-service is a must.
Our latest briefing series ‘IT’s Post COVID Realities’ is The Era of Self-Service Automation, which details the best practice required to ensure self-service delivers its potential.
Our compelling 15-minute guide will arm you with the knowledge to drive your own self-service capabilities forward.
- What is the new starting point for self-service?
- How can you embrace the service innovations from Banking and Retail?
- What are the best practices across communication, design, branding, investment, and management?
- Beyond Today: Discussing the art of the possible and innovations to push your program forward.
