The Definitive Guide to Service Challenges in 2021 for the UK’s Public Sector

8 Steps for Public Sector Service Desks to drive their organisations out of the COVID maelstrom

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The Public Sector is set to drive the UK out of 2020’s maelstrom: Support, Automation, and ease of transformation will define the new normal.

Public sector organisations have a critical window to transform and must act with urgency. 2021 will be the year of service transformation and IT is the catalyst.

Our Definitive Guide provides detailed insights into

  • The challenges faced by the UK’s Public Sector IT in 2021

  • 8 key strategies that IT must embrace to evolve

  • Pandemic’s impact on the future of Service Management


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Victoria & Albert

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