The Power of Advocacy

Hornbill unveiled as G2 Leader

Sept 2020

G2 Grid® Report for IT Service Management Tools | Fall 2020 Report Highlights

Read Hornbill Service Manager reviews on G2

G2 is a trusted peer-to-peer review platform where professionals can discover the best software and tools to meet their competitive business demands. They produce quarterly highlights based on end user reviews and satisfaction scores across multiple categories – ease of business, likelihood to recommend, quality of support and more.  

The latest G2 ITSM Grid® Report which combines the views of 2,900 IT Service Management Professionals to rank the Top 30 Vendors head to head.

Product Feature, Vendor Satisfaction and Market Presence separate the Niche, Contenders and High Performers from the Leaders.
Find out why Hornbill entered the G2 Grid and sprinted through the high performers quadrant in just 4 weeks to become a top 10 G2 Leader.

G2 Grid® Report for IT Service Management (ITSM) Tools | Fall 2020



Awards in 2020

ITSM - Leader - Fall 2020ITSM - High Performer - Enterprise - Fall 2020Service Desk - High Performer - Europe - Fall 2020Service Desk - Best Support - Enterprise - Fall 2020Customer Self-Service - Highest User Adoption - Enterprise - Fall 2020Customer Self-Service - Easiest To Use - Enteprise - Fall 2020Users Love Us


Read some of our highlighted customer reviews here, and visit G2 to read them all.Hornbill Service Manager reviews sourced by G2

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