Replay our latest Product Demo
|Speakers:||Patrick Bolger - Chief Evangelist, Hornbill|
|Steven Boardman - Product Specialist, Hornbill
In this follow-up Product Demo session, Steve Boardman, Hornbill Product Specialist, will perform a deep dive into Self-Service and Automation. He will demonstrate key capabilities and innovations that will drive self-service adoption and automate repetitive tasks.
The pandemic has strained resources and budgets to breaking point. Old transformation strategies are untenable, leaving organisations at a critical turning point, as they navigate a path out of 2020’s quagmire. Self-Service and Automation are more important than ever, and their adoption is instrumental to your new strategy.
Bucking the 10% industry average for Self-Service uptake, Hornbill customers are achieving adoption rates of 45%, switching off phone and email support channels, and with automation, saving thousands of hours on activities that IT no longer needs to touch.